Privacy Policy

Effective Date: March 19, 2025

Last Updated: March 19, 2025

1. Introduction

Welcome to Twisted Pretty! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, and other details you provide when booking an appointment or signing up for promotions.

- Payment Information: If you make a purchase, we collect payment details, but we do not store credit card information.

- Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

- Health Information: Limited details relevant to your hair removal treatment, provided with your consent.

3. How We Use Your Information

We use your information to:

- Provide and improve our services, including appointment scheduling and customer support.

- Process transactions and send order confirmations.

- Send promotional emails and special offers (you can opt-out anytime).

- Analyze website performance and enhance user experience.

- Comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

- Service Providers: Third-party vendors assisting with payment processing, analytics, and marketing.

- Legal Authorities: If required by law or to protect our rights and customers.

- Business Transfers: In case of a merger, sale, or asset transfer.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights & Choices

You have the right to:

- Access, correct, or delete your personal data.

- Opt-out of marketing emails by clicking the “unsubscribe” link.

- Request a copy of the information we have about you.

7. Data Security

We implement strict security measures to protect your personal information. However, no method of transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Twisted Pretty

10302 67th Ave, Grande Prairie, AB, Canada

Email: [email protected]

Phone: 780-539-7274